Privacy Policy

Last updated: July 24, 2025

Welcome to ThePlumbing.ca. These Terms & Conditions (“Terms”) govern your use of our website (https://theplumbing.ca), services, and purchases (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part, please discontinue your use.

1. Definitions

“We”, “Us”, “Our” refers to The Plumbing Inc.

“You”, “Your” refers to website visitors, customers, or users.

“Services” includes our website, estimates, bookings, consultations, repairs, installations, and any related communications.

2. Eligibility & User Responsibilities

You must be at least 18 years old or have permission from a parent/guardian.

You agree to use Services lawfully, without infringing on rights, violating laws, or disrupting our operations.

3. Account & Contact Information

Creating an account may be optional. If you do, you’re responsible for maintaining security and accuracy.

You must provide accurate contact information when requesting quotes, scheduling work, or signing agreements.

4. Estimates, Orders & Payments

Quotes provided are estimates and may change upon inspection.

All orders and bookings are confirmed once we accept your request.

Payment terms, accepted methods, and deadlines are outlined on invoices or service agreements.

Late payments may incur interest or additional charges.

5. Service Execution & Scheduling

We’ll schedule Services based on availability, and confirm times with you.

You agree to grant access to the property and ensure a safe working environment.

Additional charges may apply for delays caused by access issues, hidden conditions, or client requests.

6. Warranty & Quality

We Warranty workmanship and materials for a specified period (e.g., 90 days, 1 year)—see your service agreement for details.

This warranty excludes damage caused by misuse, client alterations, or external factors.

7. Intellectual Property

All content on https://theplumbing.ca—including text, images, logos—is our property or used under license.

You may not reuse this content without written permission.

8. User‑Submitted Content

If you leave reviews, photos, or feedback, you grant us a royalty-free, worldwide license to use it.

You’re responsible for ensuring submissions don’t infringe on intellectual property or privacy rights.

9. Third‑Party Links & Services

Our site or services may link to third-party websites or tools. We aren’t responsible for their content or privacy practices.

Your use of any non-The Plumbing services is governed by their terms.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, special, incidental, or consequential damages arising from use of Services.

Our total liability is capped at the amount you paid for the specific service.

11. Indemnification

You agree to indemnify, defend, and hold us harmless from any losses, claims, or expenses related to:

Your breach of these Terms, applicable laws, or third-party rights.

Your misuse of our Services or property.

12. Termination

We may suspend or terminate Services or access at any time for breach of these Terms or legal reasons.

Sections such as Limitations of Liability, Indemnification, and Intellectual Property will survive termination.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Province], Canada (customize depending on business location).

Disputes will be resolved in the courts of that jurisdiction.

14. Changes to Terms

We reserve the right to update these Terms. We’ll post the updated version on the site with a revised "Last updated" date.

Continued use of our Services constitutes acceptance of the changes.

15. Contact Information

If you have questions or requests regarding your privacy or this policy, please contact:

Email: [email protected]

Phone: (705) 791-3700

© The Plumbing Company